M4V Converter Plus for Mac FAQs

Q1. What are the system requirements of AVS4Mac M4V Converter Plus for Mac?

MAC OS X 10.6 or higher
At least 512M physical RAM
1G Hz Intel or Power PC processor, or above
1024*768 resolution display or higher
M4V video you want to convert can be played on your iTunes

Q2. How to install and uninstall AVS4Mac M4V Converter Plus for Mac?

To install this product, please do as the following steps:

Step 1. Download the installation package for AVS4Mac M4V Converter Plus
Step 2. Double clicks the installation file m4vgear.dmg to start installing it on your computer
Step 3. Follow the instruction to finish the installation

To uninstall this product, please drag the application to Trash to uninstall, or download some software to uninstall programs, such as AppCleaner, or AppZapper.

Q3. What can I do if I get the message "Invalid Code" when trying to register?

(1) Please make sure that you input the registration info to right program.
(2) The User ID is registration E-mail from AVS4Mac M4V Converter Plus for Windows V5.2.8 (Mac V4.2.3) and later versions.
(3) Please do not add blank at the beginning or the end of the word.
(4) You can also copy and paste the registration info into the registration popup dialog.

Q4. How can I get the version number of AVS4Mac M4V Converter Plus for Mac?

Please launch AVS4Mac M4V Converter Plus, click menu bar "AVS4Mac M4V Converter Plus > About AVS4Mac M4V Converter Plus", in the pop up box, you can get the info of version number and registered user E-mail.

Q5. What can I do if there's no rental list?

Please try to copy your rental files to your desktop and then drag and drop the copy to M4V Converter Plus for converting.

Q6. How can I find the log file and send it to you for trouble report?

Please launch AVS4Mac, click to Menu->File->Show log in Finder, there will prompt a window to show you the file location. It's movie_convert.log

Or click on "Go to folder" and find log file with similar path as below:
/Users/username(Mac account name)/Library/Application Support/AVS4Mac M4V Converter Plus/movie_convert.log

Q7. Why the iTunes crash after launching program?

Please note that the program that associated with iTunes like TuneUp will cause the crash problem. Please try to turn off this kind of program then try to convert again. Or you can also launch and use program in safe mode.

Also, the iOS-based devices that support AirPlay will cause this problem too. If your Mac is connected with device like Apple TV, iPad, iPhone or iPod, please disconnect device and then try again.

Q8. Where do I enter key code after downloading AVS4Mac M4V Converter Plus for Mac?

Please click HERE to get access to the tutorial on how to register AVS4Mac M4V Converter Plus for Mac.

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